Responsible Gaming at bgd7 — Stay in Control

How Deposit Limits Work

bgd7 allows you to set a maximum deposit limit on your account for any of the following time periods:

• Daily limit — restricts total deposits within any rolling 24-hour period
• Weekly limit — restricts total deposits within any rolling 7-day period
• Monthly limit — restricts total deposits within any rolling 30-day period

Changing Your Deposit Limit

Increasing a deposit limit takes effect after a 24-hour cooling-off period, giving you time to reconsider. Reducing a deposit limit takes effect immediately — so if you want to lower your limit, the change is applied at once with no delay. bgd7 encourages you to set deposit limits that genuinely reflect your disposable entertainment budget and to review these limits regularly to ensure they remain appropriate for your financial circumstances.

bgd7 allows you to set a maximum session duration so that you are automatically reminded when you have been playing for a set amount of time. When your session time limit is reached, bgd7 will display an alert prompting you to take a break. You can choose to stop playing immediately or to continue for a short additional period — but the reminder ensures you remain aware of how long you have been gaming. Session time limits can be configured in your account settings and take effect immediately.

Regular session breaks are an important part of healthy gaming. bgd7 recommends setting a session time limit that works for you, even if you do not currently feel that your gaming sessions are too long. Awareness of time spent gaming is one of the most effective tools for keeping gaming in its proper place as a leisure activity rather than allowing it to dominate your day-to-day life.

In addition to deposit limits, bgd7 provides a loss limit tool that caps the total amount you can lose over a defined time period. You can set a daily, weekly or monthly loss limit in your account settings. Once your loss limit is reached within the relevant period, bgd7 will prevent further play until the period resets. This tool is particularly useful for players who deposit in advance and want to ensure that a streak of bad luck does not result in losing more than they can comfortably afford.

As with deposit limits, reducing a loss limit takes effect immediately while increasing a loss limit requires a 24-hour cooling-off period before the new higher limit becomes active. bgd7 recommends setting loss limits that reflect the amount you are genuinely comfortable losing as a cost of entertainment — not an amount you would need to recover through further play.

Taking a Break with Time-Out

If you feel that you need a break from gaming but are not ready to use the self-exclusion option, bgd7 offers a time-out feature that temporarily suspends your account for a chosen period. Available time-out durations are:

• 24 hours — a short break to step back and reassess
• 7 days — a full week away from the Platform
• 30 days — a longer cooling-off period for more serious concerns

During a Time-Out

While your time-out is active, your bgd7 account will be fully suspended — you will not be able to log in, make deposits, place bets, or access any gaming content. Any pending withdrawals at the time of the time-out request will continue to be processed. Once the time-out period expires, your account will automatically reactivate and you may resume play. If you wish to extend your time-out before it expires, please contact bgd7 support at [email protected]. bgd7 will not send promotional communications to players during an active time-out period.

Self-exclusion is the most powerful responsible gaming tool available on bgd7. When you self-exclude, your account is suspended for a minimum period of six months or permanently, depending on your preference. During a self-exclusion, bgd7 will close your account to all deposits, bets and gaming activity, remove you from all marketing communications, and make every reasonable effort to ensure you cannot open a new account during the exclusion period.

To request self-exclusion, please contact bgd7 support directly at [email protected] with the subject line "Self-Exclusion Request" and your registered account username. bgd7 will process your request as a matter of urgency. Please be aware that any funds remaining in your account balance at the time of self-exclusion will be returned to you via your registered payment method. Self-exclusion cannot be reversed before the end of the chosen exclusion period — this is intentional, to ensure the tool provides genuine protection rather than a temporary delay.

If you answered yes to two or more of these questions, your gambling may have moved beyond entertainment into problem territory. Please do not wait — reach out to bgd7 support at [email protected] today, or use the self-exclusion or time-out tools available in your account settings immediately. There is no shame in seeking help. bgd7 support staff are trained to handle these conversations with empathy and complete confidentiality.

bgd7 strictly prohibits access to the Platform by persons under the age of 21. bgd7 verifies the age of all players during the account registration process and reserves the right to request additional age verification documentation at any time. Any account found to belong to a person under 21 will be closed immediately and any deposits returned. If you share a device with younger family members, bgd7 strongly recommends enabling parental controls or content filtering on your device to prevent underage access to gambling sites.

If you believe that a minor has accessed bgd7 without authorisation, please contact bgd7 support immediately at [email protected] so that the matter can be investigated and the account closed without delay. bgd7 takes underage gambling extremely seriously and works diligently to prevent it. Parents and guardians are encouraged to talk openly with young people about the risks of gambling and to ensure that payment accounts such as bKash, Nagad and Rocket are password-protected and inaccessible to minors.

• ✅bgd7 will never target players showing signs of problem gambling with bonus offers or promotions.
• ✅bgd7 will honour all responsible gaming tool requests — deposit limits, loss limits, time-outs and self-exclusions — without delay, penalty or persuasion to reconsider.
• ✅bgd7 will train all customer support staff in responsible gaming awareness and problem gambling support.
• ✅bgd7 will verify the age of every player and will not permit play by anyone under 21 years of age.
• ✅bgd7 will monitor account activity for indicators of problem gambling and proactively reach out to players where concern is identified.
• ✅bgd7 will provide this Responsible Gaming page with clear, accurate and up-to-date information on all tools and support resources available to players.

bgd7 support staff are trained to listen without judgement, help you access the responsible gaming tools that are right for your situation, and where appropriate refer you to independent counselling and welfare organisations available in Bangladesh. You do not need to be in a crisis to reach out — if gaming is causing you any concern at all, we encourage you to get in touch today.