bgd7 Privacy Policy — How We Handle Your Personal Data

bgd7 operates the online casino and sports betting platform available at bgd7.org (the "Platform"). bgd7 is committed to protecting the privacy and personal data of all players and website visitors. This Privacy Policy explains what personal information bgd7 collects when you use the Platform, how that information is used, with whom it may be shared, and the rights you have in relation to your personal data.

This Privacy Policy applies to all personal data collected through the bgd7 website, the bgd7 mobile platform, customer support interactions, and any other channel through which you interact with bgd7. By using the Platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any aspect of this policy, you should not use the bgd7 Platform. For any queries about this policy, please contact bgd7 at [email protected].

Information You Provide Directly

When you register an account, make a deposit, submit a support request, or otherwise interact with bgd7, you may provide us with the following personal information:

• Full name, date of birth, and gender
• Mobile phone number and email address
• Residential address in Bangladesh (city, district)
• Identity verification documents (National Identity Card, passport, or driving licence)
• Payment method details (bKash number, Nagad number, Rocket number, or bank account information) — note that bgd7 stores only the reference identifiers needed for payment processing, not full payment credentials

Information Collected Automatically

When you access and use the bgd7 Platform, certain information is collected automatically from your device and browser, including:

• IP address and approximate geographic location (city/region level only)
• Device type, operating system version, and mobile browser information
• Session duration, pages visited, games played, and platform interaction logs
• Referral source (how you arrived at bgd7.org, e.g. search engine, direct URL entry)

Information from Third Parties

bgd7 may receive information about you from third-party payment providers (such as bKash, Nagad and Rocket) in connection with deposit and withdrawal transactions. This information is limited to transaction reference numbers and confirmation statuses necessary to process your financial activity on the Platform. bgd7 may also receive identity verification data from third-party KYC service providers where used to verify your identity as part of the account opening process.

bgd7 uses the personal information it collects for the following purposes:

• To register and maintain your bgd7 account, including verifying your identity and age (21+) during the account opening process
• To process deposits and withdrawals via bKash, Nagad, Rocket, Upay and other supported payment methods
• To provide customer support and respond to your queries, complaints and account requests
• To comply with anti-money-laundering (AML) obligations, fraud prevention requirements and responsible gaming regulations
• To send you account-related notifications, bonus alerts and promotional communications where you have consented to receive them
• To analyse platform usage, improve our services, and personalise your experience on bgd7 (for example, showing you games and sports markets relevant to your preferences)

bgd7 processes your personal data on the following legal bases:

• Contract performance — processing necessary to provide the Platform service you have signed up for, including account management, payment processing and game delivery
• Legal obligation — processing required to comply with AML regulations, KYC requirements, and applicable gaming regulations
• Legitimate interests — processing necessary for fraud prevention, platform security, and responsible gaming monitoring, provided these interests are not overridden by your rights
• Consent — processing for marketing communications and non-essential cookies, which you may withdraw at any time without affecting the lawfulness of processing carried out before withdrawal

Service Providers

bgd7 shares personal data with carefully selected third-party service providers who assist in operating the Platform. These include payment processing partners (bKash, Nagad, Rocket, Upay and banking partners), KYC and identity verification providers, fraud detection and security vendors, game content providers (Pragmatic Play, Evolution Gaming, NetEnt, Spribe, Ezugi, Microgaming), and customer support technology providers. All third-party service providers are contractually required to process personal data only as instructed by bgd7, to maintain appropriate security standards, and not to use your data for their own independent purposes.

Legal and Regulatory Disclosures

bgd7 may disclose your personal data to law enforcement agencies, regulatory authorities, or other government bodies where required to do so by applicable law, court order, or in connection with the prevention or investigation of fraud, money laundering, or other criminal activity. bgd7 will use reasonable efforts to notify you of such disclosures where legally permitted to do so, except where notification itself would prejudice the relevant investigation or legal process.

What We Will Never Do

bgd7 will never sell, rent, or otherwise trade your personal data to third parties for their own marketing purposes. bgd7 does not share your personal data with advertising networks for behavioural targeting. bgd7 does not transfer your personal data to any party outside of the service providers described in this section without your explicit prior consent, except where required by law.

bgd7 takes the security of your payment information extremely seriously. When you make a deposit via bKash, Nagad, Rocket or Upay, your transaction is processed directly through the respective payment provider's secure gateway. bgd7 receives only a transaction reference number and confirmation status — bgd7 does not store your mobile banking PIN, account password, or full payment credentials on its systems at any point.

All financial transaction data held by bgd7 is stored in encrypted form and is accessible only to authorised bgd7 staff with a legitimate operational need. Transaction records are retained for the periods required by applicable financial regulations and AML obligations, after which they are securely deleted. bgd7 uses industry-standard SSL encryption on all pages of the Platform to protect data in transit between your device and bgd7's servers.

What Cookies bgd7 Uses

bgd7 uses cookies and similar tracking technologies on the Platform to provide essential site functionality, remember your preferences, and analyse how players use the Platform. Essential cookies are necessary for the Platform to function and cannot be disabled without significantly impairing your experience. These include session cookies that maintain your logged-in state, security cookies that help protect your account, and preference cookies that remember your language and display settings. bgd7 also uses analytics cookies that collect anonymised usage data to help bgd7 understand how the Platform is used and where improvements can be made.

Managing Your Cookie Preferences

You can manage or disable non-essential cookies through your mobile browser settings at any time. Please note that disabling cookies may affect the functionality of certain features on the bgd7 Platform. Commonly used browsers on Android and iOS both provide options to block or clear cookies in their settings menus. bgd7 does not use third-party advertising cookies or share cookie data with advertising networks. If you have questions about how bgd7 uses cookies, please contact [email protected].

bgd7 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, as described in this Privacy Policy, or as required by applicable law. For active player accounts, bgd7 retains personal data for the duration of your account's active status and for a period of at least five years thereafter, in accordance with standard AML record-keeping requirements. Transaction records are retained for the periods required by applicable financial and gaming regulations.

Where an account is closed — whether voluntarily by the player or by bgd7 — bgd7 retains personal data for the minimum period required by applicable law following closure, after which data that is no longer required for legal or regulatory purposes is securely deleted or anonymised. Marketing consent records and communication preferences are retained for as long as necessary to demonstrate compliance with applicable consent requirements.

Subject to applicable law, you have the following rights in relation to the personal data bgd7 holds about you:

• Right of access — you may request a copy of the personal data bgd7 holds about you at any time by contacting [email protected]
• Right to rectification — you may request correction of any inaccurate or incomplete personal data bgd7 holds about you
• Right to erasure — you may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to bgd7's legal retention obligations
• Right to object — you may object to bgd7 processing your personal data for direct marketing purposes; bgd7 will cease such processing promptly upon receipt of a valid objection
• Right to withdraw consent — where bgd7 processes your data based on your consent (e.g. for marketing emails), you may withdraw that consent at any time without affecting the lawfulness of prior processing

To exercise any of these rights, please contact bgd7 in writing at [email protected]. bgd7 aims to respond to all data rights requests within 30 days of receipt. bgd7 may need to verify your identity before processing a data rights request to ensure that personal data is not disclosed to an unauthorised person.

bgd7 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction or disclosure. These measures include SSL encryption on all Platform pages, encrypted storage of personal and financial data, access controls that restrict personal data access to authorised personnel only, regular security assessments of the Platform and its infrastructure, and staff training on data protection and information security obligations.

While bgd7 uses all reasonable efforts to protect your personal data, no data transmission over the internet or electronic storage system is completely secure. bgd7 cannot guarantee the absolute security of your data. You are responsible for keeping your bgd7 account credentials (username and password) confidential. If you believe your account has been accessed without your authorisation, please contact bgd7 support immediately at [email protected] so that appropriate steps can be taken to secure your account.

The bgd7 Platform is strictly intended for adults aged 21 years and above. bgd7 does not knowingly collect personal data from any person under the age of 21. If bgd7 becomes aware that personal data has been collected from a person under 21 without appropriate parental or guardian consent, bgd7 will take immediate steps to delete that data from its systems and close the associated account. If you are a parent or guardian and believe that your child has provided personal data to bgd7, please contact bgd7 immediately at [email protected] so that appropriate action can be taken.

bgd7 reserves the right to update or amend this Privacy Policy at any time. Where changes are material, bgd7 will use reasonable efforts to notify registered players via the email address associated with their account or via a notice displayed on the bgd7 Platform prior to the changes taking effect. The updated Privacy Policy will always be available at bgd7.org/privacy-policy. Your continued use of the bgd7 Platform following publication of any amended Privacy Policy constitutes your acceptance of the updated terms. bgd7 recommends that you review this Privacy Policy periodically so that you remain informed of how your personal data is being used.

If you have any questions, concerns or complaints about this Privacy Policy or about how bgd7 handles your personal data, please contact the bgd7 team in writing at [email protected]. bgd7 support is available 24 hours a day, 7 days a week. bgd7 aims to respond to all privacy-related enquiries within 30 days of receipt. Please include your registered account username and a clear description of your query or concern to help bgd7 respond promptly and accurately.